Infokiosk
The Event
The Deputy Ministry of Research, Innovation and Digital Policy is organizing the conference “The Digital Services Factory Way: Faster, Smarter, Simpler digital citizen services”, on 1st of March 2022, at 09:00am, at Hilton Nicosia.
Introduction
This conference is an introduction to the Digital Services Factory (DSF), a foundational, ‘game-changing’ initiative that re-frames the way public services are being delivered in a faster, smarter and scalable way, maximizing impact for government, citizens and businesses alike.
A vital component of Cyprus’ Digital Agenda, the DSF project is implemented by the Deputy Ministry of Research, Innovation and Digital Policy (DMRID), in collaboration with the Government Digital Services (GDS) of the United Kingdom. Experts from GDS will be joining the DMRID Team in a series of interactive discussions aimed at presenting to the ICT industry the government’s new citizen-centric approach to delivering digital services based on user needs, openness and transparency, setting the foundations for an elevated, more relevant and more efficient public-private partnership.
The agenda will focus on the process of revalidating the Ministry’s enterprise architecture, competencies and service delivery model, and more specifically, on the Procurement Framework and Digital Service Standards Guidance, which support standardization of methodology and delivery across Government, in an effort to ensure uniformity and consistency and enable the private sector to actively participate in accelerating digitization of better, simpler and more user-friendly services.
Speakers
Mr Kyriacos Kokkinos
Deputy Minister of Research, Innovation, and Digital Policy @ Cyprus Government
Mrs Andriana Achilleos
Director Department of Information Technology Services, @ Deputy Ministry of Research, Innovation and Digital Policy
Mrs Chariclia Olymbiou
Product Manager, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy
Mrs Anna Michaelidou Alexandride
UResearcher, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy
Mrs Yiota Andreou
Service Designer, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy
Mr Theodoros Demetriades
Standards Lead & Service Designer, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy
Agenda
Tuesday 01 March 2022
Kyriacos Kokkinos
Stephen Lillie
• Enterprise architecture
• Interventions and building blocks
• Government as a Platform
Stelios Himonas
Andriana Achilleos
• Why we were created
• What we do
Chariclia Olymbiou
David Swordy
• Professional framework of skills and competencies
• Standards and supporting guidance
• Assurance process
Anna Michaelidou Alexandride
Paloma Jain
Yiota Andreou
Laurence Berry
Theodoros Demetriades
Tony Richards
Sarah Crandall
• Reusable components
• Service prototype
Yiota Andreou
George Papacharalambous
Ben Vandersteen
Constantinos Evangelou
Sarah Crandall
• Supporting guidance
Liz Lutgendorff

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