Infokiosk
The Event
The Deputy Ministry of Research, Innovation and Digital Policy is organizing the conference “The Digital Services Factory Way: Faster, Smarter, Simpler digital citizen services”, on 1st of March 2022, at 09:00am, at Hilton Nicosia.
Introduction
This conference is an introduction to the Digital Services Factory (DSF), a foundational, ‘game-changing’ initiative that re-frames the way public services are being delivered in a faster, smarter and scalable way, maximizing impact for government, citizens and businesses alike.
A vital component of Cyprus’ Digital Agenda, the DSF project is implemented by the Deputy Ministry of Research, Innovation and Digital Policy (DMRID), in collaboration with the Government Digital Services (GDS) of the United Kingdom. Experts from GDS will be joining the DMRID Team in a series of interactive discussions aimed at presenting to the ICT industry the government’s new citizen-centric approach to delivering digital services based on user needs, openness and transparency, setting the foundations for an elevated, more relevant and more efficient public-private partnership.
The agenda will focus on the process of revalidating the Ministry’s enterprise architecture, competencies and service delivery model, and more specifically, on the Procurement Framework and Digital Service Standards Guidance, which support standardization of methodology and delivery across Government, in an effort to ensure uniformity and consistency and enable the private sector to actively participate in accelerating digitization of better, simpler and more user-friendly services.
Speakers

Mr Kyriacos Kokkinos
Deputy Minister of Research, Innovation, and Digital Policy @ Cyprus Government

Mrs Andriana Achilleos
Director Department of Information Technology Services, @ Deputy Ministry of Research, Innovation and Digital Policy

Mrs Chariclia Olymbiou
Product Manager, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy

Mrs Anna Michaelidou Alexandride
UResearcher, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy

Mrs Yiota Andreou
Service Designer, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy

Mr Theodoros Demetriades
Standards Lead & Service Designer, Digital Services Factory @ Deputy Ministry of Research, Innovation and Digital Policy
Agenda
Tuesday 01 March 2022

Kyriacos Kokkinos

Stephen Lillie
• Enterprise architecture
• Interventions and building blocks
• Government as a Platform

Stelios Himonas

Andriana Achilleos
• Why we were created
• What we do

Chariclia Olymbiou

David Swordy
• Professional framework of skills and competencies
• Standards and supporting guidance
• Assurance process

Anna Michaelidou Alexandride

Paloma Jain

Yiota Andreou

Laurence Berry

Theodoros Demetriades

Tony Richards

Sarah Crandall
• Reusable components
• Service prototype

Yiota Andreou

George Papacharalambous

Ben Vandersteen

Constantinos Evangelou

Sarah Crandall
• Supporting guidance

Liz Lutgendorff
